SHIPPING

Flat rate shipping $5.50 NZ wide

RETURNS & REFUNDS POLICY

Want to find out more about our returns policy? Read below for more information.

RETURNING AN UNWANTED ITEM?

We get it, sometimes something just doesn't work for you and you want your money back. Don't worry, as long as an item is still in its original condition, we accept returns, subject to the rules below, which includes rules around fair use. None of these rules affect your statutory rights.

RETURNING AN ITEM

If you return an item requesting a refund within 28 days of the item being delivered to you, we'll give you a full refund by way of the original payment method.

AFTER THAT?

We don't accept returns for unwanted items after the relevant returns period above. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs.

RESPONSIBILITY

Returned items are your responsibility until they reach us, so make sure they're packed up properly and can't get damaged on the way! As the parcel remains your responsibility until it arrives back with us, ensure that you get proof of postage in case you need to contact us about your return.

CAN I EXCHANGE MY ITEM?

Yes, we do offer exchanges. If you would like a different product, please return your unwanted item and we will replace with a different choice. Please note you will be asked to cover the delivery costs.